GMA1 Parent access to information

Governance Management & Administration criterion 1

Parents are advised how to access:

• information concerning their child;
• the service's operational documents (such as its philosophy, policies, and procedures and any other documents that set out how day to day operations will be conducted);
• the most recent Education Review Office report regarding the service;
• the Education (Early Childhood Services) Regulations 2008, and the Licensing Criteria for Home-based Education and Care Services 2008;
• the full names and qualifications of each person counting towards regulated qualification requirements;
• the service's current licence certificate; and
• a procedure people should follow if they wish to complain about non-compliance with the Regulations or criteria.

Documentation required:

1. Evidence (such as a newsletter or enrolment pack information) of compliance with the criterion.
2. A procedure people should follow if they wish to complain about non-compliance with the Regulations or criteria. The procedure includes the option to contact the local Ministry of Education office and provides contact details.

Related to clause 47(1)(d) of standard.

Rationale/Intent:

The criterion is underpinned by the belief that a level of collaboration between parents and adults providing education and care will result in positive outcomes for children.  The criterion aims to ensure that parents are well informed about the service's operation and their child's education, and are made aware of the input they are able to have.